Telephone Screening Interviews

Have you ever found yourself regretting a spur-of-the-moment telephone interview? Perhaps you wish you had scheduled it for a quieter time, free from distractions like screaming kids and barking dogs. Rule number one: if possible, try to defer the call to a more convenient time for both parties. You need to be able to focus fully on the interview and your responses. Telephone screenings are swift assessments designed to filter candidates, so it’s essential to make a strong impression and secure a face-to-face interview. Here are some pointers to help you ace your next telephone interview:

  1. Use a Landline: Landlines tend to be more reliable than cell phones, reducing the risk of dropped calls or poor reception.
  2. Eliminate Distractions: Disable call waiting and inform regular visitors of your interview to minimize interruptions.
  3. Arrange Child and Pet Care: If possible, arrange for someone to look after children and pets to ensure a distraction-free environment.
  4. Prepare Thoroughly: Treat the telephone interview with the same level of preparation as an in-person interview. Research the position and company, and compile notes highlighting your relevant strengths and accomplishments.
  5. Have Essential Materials Ready: Keep your resume, notes, a pad of paper, and pencils nearby for reference during the interview.
  6. Consider Dressing Formally: Dressing professionally can help you adopt a more serious and focused mindset, even during a telephone interview.
  7. Mind Your Tone: The tone of your voice is crucial. Aim to convey enthusiasm and passion for the role, as this can significantly influence the interviewer’s perception of you.
  8. Prepare Responses to Common Questions: Anticipate questions like “Why do you want to work for us?” and “What do you know about our company?” and prepare articulate responses. Have a list of thoughtful questions to ask the interviewer as well.

By following these tips and treating the telephone interview with the same seriousness as an in-person meeting, you can increase your chances of making a positive impression and advancing to the next stage of the hiring process. Remember, thorough preparation and a professional demeanor can set you apart from other candidates and lead to job offers.

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Candace Davies ACCC, CRW, CIC, CPRW, CEIP, CECC
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